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About us

HOW TO ORDER | HOW TO PAY | OUR OPENING HOURS | OUR TEAM

HOW TO ORDER

ONLINE

You can order from a wide range of our most popular products online; just add the items to your cart & checkout! We now offer PayPal Express Checkout making your experience quick & easy. You can find out more about our delivery options here.

PHONE

If you can't find what you need online call our helpful team on 01388 777899 to discuss your product requirements. We can source many products from our wide range of suppliers including Carlisle Brass, Hafele, Frelan, M. Marcus, Reddiseals & more.

FAX

Fax your orders & product requirements to us at 01388 777814. We will contact you during our usual opening hours if we need any further information from you.

EMAIL

Send your orders & product queries by email to us at sales@sash-hardware.co.uk. We will get back to you during our usual opening hours.

 

HOW TO PAY

CREDIT & DEBIT CARD

Orders online, telephone or at our Trade Counter can be paid for using credit & debit cards. For online orders you can choose to pay securely with PayPal or Worldpay.

TRADE ACCOUNTS

For Trade Credit Accounts please contact Chris.

 

OUR OPENING HOURS

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00
Saturday 09:00 - 13:00 (please call ahead to check opening times)
Sunday & Bank Holiday Closed

 

OUR TEAM

Chris -

Chris founded the business in 2000 after gaining his expert knowledge from working with King & Co. of Darlington and MB Distribution of Middlesbrough.

David -

David looks after our warehouse, delivering to our local customers with our own van, helping on our Trade Counter & manages our eBay store.

Daniel -

Daniel is our all round business support guy helping out on the trade counter, despatching orders & sorting out the paperwork.

James -

James looks after the office, digital sales, social media and our technology.

 

OUR REFUND & RETURNS POLICIES

Refund & Returns

Faulty Goods

SASH HARDWARE (NORTHERN) LIMITED we trade under the names: 'SASH Hardware' and 'the handle place'
Registered in England Company No.: 07924291
Registered Office:
15 Staindrop Road, West Auckland, Bishop Auckland DL14 9JU
VAT Reg. No.: 759 0317 20